Shipping Policy

Where we deliver

We deliver across [STATE THE AREA: FOR EXAMPLE, ALL OF INDIA, OR GUJARAT ONLY].

Charges

• Within Ahmedabad: [AMOUNT], and free on orders above [AMOUNT].
• Elsewhere: [AMOUNT], or calculated at checkout by weight and pin code.

The exact charge for your order is shown at checkout before you pay.

Dispatch

We pack and dispatch orders within [NUMBER] working days of payment. We do not dispatch on [LIST YOUR CLOSED DAYS].

Delivery time

• Ahmedabad: about [NUMBER] working days after dispatch.
• Rest of Gujarat: about [NUMBER] working days.
• Rest of India: about [NUMBER] working days.

These are our courier's estimates, not guarantees. Festivals, weather and local restrictions can delay a parcel.

Tracking

We send you a tracking link by message once your parcel is picked up. [STATE WHICH COURIER YOU USE, IF YOU WANT TO NAME THEM.]

If nobody is home

Our courier will usually try [NUMBER] times. If the parcel cannot be delivered it comes back to us, and we will contact you to arrange a re-send. [STATE WHETHER A SECOND DELIVERY IS CHARGED.]

Wrong address

Please check your address and mobile number before you pay. If a parcel is returned because the address was incomplete, we will refund the item price but not the delivery charge.

Damaged in transit

If your parcel arrives damaged, please photograph it before opening and contact us within [NUMBER] days. See our Returns and Refunds Policy.

Contact

[CONTACT PHONE], [CONTACT EMAIL].