Privacy Policy

Who we are

This website is operated by [BUSINESS LEGAL NAME], [SHOP ADDRESS, ISANPUR, AHMEDABAD, GUJARAT, PIN]. You can reach us at [CONTACT PHONE] or [CONTACT EMAIL].

What we collect

We collect only what we need to take and deliver your order:

• Your name, mobile number and delivery address.
• Your order history with us.
• Your email address, if you give us one.

We do not store your card, UPI or netbanking details. Payments are handled by Razorpay, and we only keep a payment reference and whether the payment succeeded.

Why we collect it

• To process, pack and deliver your order.
• To contact you about that order, including delivery updates.
• To handle returns, exchanges and refunds.
• To meet our accounting and tax obligations.

Who we share it with

• Our delivery partner, so your parcel can reach you.
• Razorpay, our payment provider, so your payment can be taken.
• Government authorities, where the law requires it.

We do not sell your personal information to anyone.

Messages from us

If you give us your mobile number we may send you messages about your order. [STATE WHETHER YOU WILL SEND PROMOTIONAL MESSAGES, AND HOW A CUSTOMER CAN OPT OUT.]

How long we keep it

We keep order records for [NUMBER] years, as our tax and accounting obligations require. You may ask us to delete anything we are not obliged to keep.

Your choices

Write to us at [CONTACT EMAIL] to see what we hold about you, to correct it, or to ask us to delete it. We will reply within [NUMBER] days.

Cookies

We use cookies only to keep your shopping bag and your sign-in working. We do not use advertising cookies. [UPDATE THIS IF YOU ADD ANALYTICS OR ADVERTISING TOOLS.]

Changes

If we change this policy we will update this page and the date below.

Grievance officer

[GRIEVANCE OFFICER NAME], [DESIGNATION], [CONTACT EMAIL], [CONTACT PHONE].